Orders are shipped via USPS. We will provide you with a tracking number upon shipment. If you don't receive an email with your tracking number email us at firstname.lastname@example.org. Orders will be shipped from Brooklyn, New York. Mise en Scènt is not responsible for lost or stolen packages once delivered—please take adequate precautions to make sure your orders are delivered to you safely.
We hand pour each and every candle per order so please allow 2 - 3 days before your product is shipped. Once the candles are shipped it usually takes 2 - 7 business days depending on the destination.
Return & Exchange Policy
If you are unsatisfied with your order we can offer you an exchange or store credit within 14 days of when you received your order. We have the right to refuse an exchange if the candles has been damaged or used.